Frequently Asked Questions

Q. Do you ship / deliver internationally?

A. Yes, we ship to almost everywhere around the world. Our customers come from all over the world.

Q. How long do I need to wait for my customized items?

A. Normally around 1-2 weeks depending on what you order and what shipping option you choose at checkout.

Q. What are your shipping / delivery options and costs?

A. We offer a variety of delivery options. Delivery costs will depend on your quantity and location which are presented to you at checkout.

Q. Is there a minimum order quantity?

Yes. The minimum order quantity is 200 sets for custom puzzle orders and 32 sets for in-stock wholesale orders. Please contact us for product availability, pricing, and customization options.

Q. What payment methods do you accept?

A. Visa, MasterCard, and PayPal.